# It’s time to make reactivity yesterday’s problem.

Simply reacting to disruption is a losing strategy. Process Intelligence gives you a proactive edge by transforming information you sweep under the rug into real-time process visibility and predictive power.

## How can QAD Process Intelligence help your business?

### Accelerated Decision-Making

Empower teams with alerts and dynamic dashboards, replacing static reports and enabling confidence.

### Enhanced Customer Satisfaction

Tailor offers and provide live order preparation monitoring, reducing "Where is my order?" calls.

### Increased Efficiency and Savings

Boost productivity and intercept deviations without adding headcount, unlocking profit margins.

### Drives Digital Continuous Improvement

Pinpoint root causes of where issues surface and originate to ensure positive impacts of kaizen.

### QAD Process Intelligence Core Components

- **Discover** - Explore unprecedented process insights delivered through intuitive visuals and assistance from Champion AI.

- **Monitor** - Rely on a 24/7 digital watchdog to alert decision-makers when risks are first detected to prevent or mitigate impacts.

- **Enhance** - Leverage process simulation and predictive AI to model outcomes and address disruptions before they happen.

- **Use Cases** - Prepackaged cases in QAD ERP and supply chain solutions pair innovation with speed: procurement, logistics, maintenance and more.

### Customer Success Stories

-  **Multinational Retail and Wholesaler** 
  QAD Process Intelligence saved $500k in six months by revealing inefficiencies. 
  [View Case Study](/content/case-studies/french-multinational-retail-and-wholesaling-corporation/index.html)

-  **Automotive Manufacturer** 
  Unlocked $12M of cash flow and accelerated responsiveness in just three months. 
  [View Case Study](/content/case-studies/major-french-automotive-manufacturer/index.html)

-  **Pharmaceutical Company** 
  QAD Process Intelligence increased auto payments and saved $300k in six months. 
  [View Case Study](/content/case-studies/american-pharmaceutical-company/index.html)

### Frequently Asked Questions

- **What is the difference between Process Intelligence and Business Intelligence?** 
  Business Intelligence (BI) provides a high-level overview of a company's current state through reports and dashboards. Data Mining takes a deeper step, analyzing large datasets to find correlations, patterns, and predictions. Process Intelligence, however, focuses specifically on monitoring processes in real-time.

- **How does QAD Process Intelligence use Artificial Intelligence?** 
  Machine Learning and AI are integral to QAD Process Intelligence, complementing process mining to automate data management and analysis.

- **Does QAD Process Intelligence provide unit visibility across multiple systems?** 
  QAD Process Intelligence leverages event logs from information systems and company applications like ERP, WMS, and CRM to identify and map all activity and processes in real-time.